Complete ISP Billing Software for Modern Internet Providers
★★★★★ Trusted by 500+ ISPs across India
Complete Reporting and Integration
★★★★★ Trusted by 500+ ISPs across India
★ Trusted by 500+ ISPs across India
#1 Billing & Complaint
#1 Billing & Complaint
Management Software for ISPs
Automate billing, resolve complaints faster, and grow your ISP business.
✓ RADIUS
✓ GST billing
✓ Complaints
Free demo · No obligation
Get a call back from our team
🔒 Your details are only used to contact you about ISPMate.
Our
Features
Everything you need to run an ISP in one dashboard: billing, RADIUS, subscribers, complaints, payments and reports,
built only for internet service providers.
01
Subscriber Management
Keep every subscriber's plan, KYC, billing cycle and connection status in one place, across all your branches.
02
Customer CAF Management
Store customer application forms and ID proofs digitally. No paper files, and every document is a search away.
03
Recharge Renewal
Plans renew on the due date and subscribers get reminders before expiry, so no connection lapses by mistake.
04
Online Bill Payment & Recharge
Subscribers pay or recharge online through popular payment gateways, and the payment is recorded automatically.
05
Payments / Dues Management
See who has paid, who is overdue and how much is outstanding, on a single screen.
06
Payment Reconciliation
Match online, cash and bank payments against invoices, so your books and your bank statement agree.
07
Complaint Management
Every complaint becomes a ticket with an owner and a status, and the customer is kept informed until it is closed.
08
Sales Management
Capture new connection leads, assign them to your sales team and track each one until it is installed.
09
Inventory Management
Track routers, ONUs and cable from purchase to installation, and know which device is with which customer.
10
Android & IOS App
Apps for subscribers and field engineers, so payments, complaints and installations continue away from the office.
11
IVR Integration
Connect your IVR so subscribers can reach billing and support over a phone call.
12
SMS & Email Notification
Automatic alerts for invoices, payments, renewals and complaint updates.
13
Complete Reporting
Revenue, collections, renewals and complaints by day, area or staff member, ready to export.
14
Expense Management
Record office and field expenses by category and see where the money goes each month.
15
Profit & Loss Account
Income and expenses come together in a profit and loss report for any period you choose.
16
Audit Logs
A record of who changed what and when, for every user in your team.
📊 Real-Time ISP Operations Dashboard
🛠 Complaint Lifecycle Tracking (Open → Closed)
💰 Pending Collection & Revenue Visibility
🧾 CAF Status & Subscriber Management
📅 Renewal & Churn Control Tracking
📡 Service-wise User Monitoring
🌐 TR-069 Device Management
🗺 Network Mapping & Topology View
🚀 Radius, CRM & Bandwidth Integrated
🏢 Multi-Branch & Franchise Ready
📊 Real-Time ISP Operations Dashboard
🛠 Complaint Lifecycle Tracking (Open → Closed)
💰 Pending Collection & Revenue Visibility
🧾 CAF Status & Subscriber Management
📅 Renewal & Churn Control Tracking
📡 Service-wise User Monitoring
🌐 TR-069 Device Management
🗺 Network Mapping & Topology View
🚀 Radius, CRM & Bandwidth Integrated
🏢 Multi-Branch & Franchise Ready
One platform
Run your whole ISP
Run your whole ISP
from one place
Billing is only one part of running an ISP. ISPMate also covers sales, expenses, profit and loss, mobile apps, IVR and SMS/email alerts, so the whole business runs on one system.
✓
Subscriber management
Multiple billing cycles from one console.
✓
Payment reconciliation
Dues and payments matched in one place.
✓
Online payments and recharge
Popular payment gateways built in.
✓
Reseller network
Create and manage resellers and franchises.
✓
Business reports
Subscribers, usage, sales and collections.
✓
Automated billing
Invoices and payment tracking on autopilot.
✓
RADIUS integrated
Authentication and session control.
✓
Built-in CRM
Complaints and support tickets.
✓
Cloud dashboard
Manage every branch from anywhere.
Built for modern ISPs
The smartest way to manage ISP billing
ISPMate automates the daily work of an internet provider: billing and invoicing, subscriber and CAF records, complaints and collections, all from one dashboard.
✓
Auto renewals
on the due date
₹
GST invoices
generated automatically
1
Automated billing
Invoices, recurring renewals and GST, without manual entry.
2
Subscriber and CAF records
Every customer, document and plan secure in one place.
3
Faster complaints
Tickets with owners, plus real-time overdue tracking.
4
Online payments
Recharges and bill payments through popular gateways.
15+
Years in ISP software
Setup, migration and training
handled by our team
About ISPMate
Welcome to ISPMate
ISPMate is ISP management software built by Finesoft Technologies. It brings billing, RADIUS, subscriber records, complaints and collections into one system, so your team stops switching between spreadsheets, registers and separate tools.
We work with internet providers of every size, from single-area operators to multi-branch networks with resellers. Our team handles setup, data migration and training, and stays available for support after you go live.
500+
ISPs
141k+
Customers
30+
Cities
Integrations
Works with the bandwidth managers you already use
Keep your existing network setup. ISPMate connects with popular bandwidth management and RADIUS systems, so billing and network access stay in sync.
Also connects with:
MikroTik
RADIUS
Payment gateways
SMS and email
IVR
Why ISPMate
Built for ISPs, not just for invoices
A general billing app can create invoices and track dues. An internet service provider needs more: the connection itself has to follow the bill, complaints need an owner, and subscribers expect to recharge on their own. ISPMate is ISP billing software built only for internet providers, so billing, network access, complaints and collections work as one system.
| What your ISP needs | General billing app | ISPMate |
|---|---|---|
| Recurring invoices and GST billing | Yes | Yes |
| Suspend and restore connections through RADIUS and MikroTik | No | Yes |
| Subscriber portal for recharge, payment history and tickets | Usually not | Yes |
| Complaint tickets assigned to engineers | No | Yes |
| Customer CAF and KYC records | No | Yes |
| Reseller and multi-branch management | Usually not | Yes |
How it works
Go live in four simple steps
Moving to new billing software sounds like a big job. Our team does the heavy lifting, so your billing keeps running while you switch.
1
Book a free demo
See ISPMate with your own plans and workflows, and tell us about your subscribers and network.
2
Setup and data migration
We configure your plans and payment gateways, and import your subscriber data from Excel or your old system.
3
Network integration and training
We connect your RADIUS and network devices, and train your billing, support and field teams.
4
Go live with support
Start billing from ISPMate, with our support team available whenever you need help.
Testimonials
What Our
What Our
Clients Say
★★★★★
We have been using ISPMate at ANONET. Their billing and complaint management system is extremely reliable and easy to use.
Rajeev Garg
Founder, ANONET
★★★★★
ISPMate has streamlined our billing process completely. Reporting and payment reconciliation features are outstanding.
Arun Chaudhary
Founder, Arktel Network
★★★★★
We have been using ISPMate for more than 5 years. Excellent support team and user-friendly software.
Parshant Kumar
Founder, SAI NET Services
Talk to an ISP expert
India
D-77, 1st Floor, Sector-63, Noida, Uttar Pradesh 201301
USA
2472 NW 175th Street, Edmond, OK 73012
Let's talk about your ISP
Tell us about your subscribers and network. We'll show you ISPMate with your own plans, and answer every question.
- ✓ A free, personalised demo
- ✓ Data migration from Excel or your old system
- ✓ Setup and training for your team
IndiaD-77, 1st Floor, Sector-63, Noida, Uttar Pradesh 201301
USA2472 NW 175th Street, Edmond, OK 73012
Book your free demo
Share a few details and our team will call you back.
🔒 Your details are only used to contact you about ISPMate.
FAQ
Frequently Asked Questions
Expert Help
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Ready to take your business to the next level with innovative ISP Billing solutions? Our team of experts is here to help you unlock growth and automation.
