Category: Blogs

Best Customer Management Software: Features, Benefits & Top Tools

Customer Management Software, also referred to as CRM (Customer Relationship Management), is a software used to organise customer relations, invoices, complaints, and other related information. The current market is highly competitive, and the use of CRM is no longer a…

How Can CRM Tools Help with Marketing Strategies?

Customer relationship management tools (CRM tools) are software systems that help a business in handling the relationships it has with present and potential clients. By combing through data, preventing the repetition of tasks, and implementing better strategies, these systems act…

How 5G Impacts ISP Bandwidth Management Software

ISPs need to adopt scalable ISP bandwidth management software to ensure the future-proof of their infrastructure along with smooth service. With the launch of 5G technology, there is a change in how we interact, connect and consume data. With low…

Top Features in ISP Payment and Cloud Billing Software

ISP cloud billing software is essential as Internet Service Providers face concerns in providing reliable service to manage the complex billing process. From integrating safe payment methods, dealing with billing cycles, to efficient billing systems that are no longer functional…

The Future of ISP Management: ERP and Billing Software Trends

ISP ERP solutions have expanded their reach to assist businesses function properly right from front-end processes such as marketing automation, eCommerce and sales force automation to back-end processes such as human resources, manufacturing, accounting and procurement. Businesses depend on ISP…

Top 7 Features to Look for in a Complaint Management System

A Complaint Management System is essential in today’s digital age, where customer experience can make or break a business. 90 percent of Americans use customer experience as an important factor to consider whether or not to do business with an…