ISPMate connects with the network, payment and communication systems Indian ISPs already use. Billing, network access, KYC and customer messages stay in sync, so your team doesn’t update the same information in several places.
Works with the bandwidth managers you already use
ISPMate sits on top of your bandwidth management or RADIUS system. Plans, renewals and payments in ISPMate control each subscriber’s access and speed automatically.
- Auto suspend and restore when a plan expires or is paid
- Plan speeds synced with your bandwidth profiles
- Session and usage data visible to your support team
- Switch bandwidth software later without redoing KYC or changing the customer app
Routers, BRAS and BNG
A NAS is the device that logs your subscribers in, usually over PPPoE, and applies their speed. ISPMate works with the NAS platforms common in Indian ISP networks.
Collect payments the way subscribers prefer
Subscribers pay or recharge from the portal or app, and every payment is recorded against their account and renews their plan automatically.
- UPI, cards, net banking and wallets
- Payments recorded automatically, no manual matching
- Multiple gateways so you can choose rates and settlement terms
- Receipts sent instantly by SMS or email
Paperless subscriber onboarding
Verify new subscribers with Aadhaar-based eKYC inside the registration flow, and generate the CAF automatically.
- Real-time verification during sign-up
- Auto CAF generation from verified details
- Fully digital, no paper forms to store
- Government-aligned workflow for KYC compliance
Bundle OTT with internet plans
Offer streaming apps such as OTTplay and PlayboxTV with your broadband plans, with activation and billing handled in ISPMate.
- Prepaid, postpaid or bundled billing
- Activation from the same system as the internet plan
- Higher revenue per user and better retention
SMS, email, WhatsApp and IVR
Keep subscribers informed at every step without your team sending messages by hand.
- Renewal reminders and payment links before expiry
- Payment receipts and invoices after every payment
- Complaint updates when a ticket is assigned and resolved
- IVR for balance checks and complaint registration over a call
Don’t see your system?
Tell us which bandwidth manager, router or payment gateway you use. Our team will confirm the integration and show it working in a free demo.
