Customer Management Software, also referred to as CRM (Customer Relationship Management), is a software used to organise customer relations, invoices, complaints, and other related information. The current market is highly competitive, and the use of CRM is no longer a…
Customer relationship management tools (CRM tools) are software systems that help a business in handling the relationships it has with present and potential clients. By combing through data, preventing the repetition of tasks, and implementing better strategies, these systems act…
In today’s era of the internet, real-time control over network performance has become a necessity for ISPs. With peak-time congestion and increasing demand for users, bandwidth monitoring tools play a crucial role in efficient and smooth operations.
Managing customer relationships manually is a challenging job for ISPs. From delayed billing to missed follow-ups to unresolved support tickets, problems might frustrate your customers and affect their retention rates. In this blog, let us discuss in-depth why ISPMate CRM…